Add User Screen

Provider Org Name

This is the name of the current user's provider organization.

Organization Code

This is the code the user needs to log into the registry.

Demographic Info.

This is the various address information for the user.

Middle Initial

This is the initial which corresponds with the users middle name.

User First Name

This is the first name of the new user being created.

User Last Name

This is the last name of the new user being created.

User name

This is the name assigned to the new user which uniquely identifies him/her when accessing the registry on the Login screen. Each user within a provider organization must have a unique User name. The user name must be at least four characters long.

Password

This is a string of letters and/or numbers (without spaces) assigned to the new user which verifies the access he/she will have to the registry system. Passwords are case sensitive and must meet specific criteria.

Password Complexity

Passwords must be between 8 and 20 characters in length and must contain 3 of 4 criteria.

• Special Characters (not alphabetic, numeric, no spaces allowed)

• Alphabetic Characters

• Numeric Characters

• Combinations of upper and lower case letters

Password Recycling

The previous 24 passwords may not be used. If you enter one of the previous 24 passwords this message appears:

“Validation Error: Password you are attempting to save has been used previously. Please re-enter a new password.”

Password Validation

If you do not enter VIIS every 60 days your account will move to ‘disabled’ status. Every 90 days your password will expire and it must be updated.

You have 10 opportunities to enter the correct password, user name, or organization code combination. After the tenth incorrect attempt you will be locked out of VIIS for 15 minutes.

This message will appear:

“You have entered the incorrect Organization Code or password. Please wait 15 minutes before reattempting. If you have forgotten your log-in information or cannot access your account for any reason, contact your VIIS administrator. If you are the administrator, please contact the help desk at 1-866-375-9795 or viis_helpdesk@vdh.virginia.gov.”

• User name and the new password cannot match.

• The new password and confirmation password must be identical.

Role

This determines a user's access level. A user's role can be changed by selecting the desired role from the pick list provided. For a full description, please see User Roles.

Status

This determines whether the user can log into the registry or not. A user must be "Active" to log into the registry.

When the  Save  button is clicked, VIIS will verify whether all required information was entered for each new user. If all required information is present, a VIIS account will be created for the new user using the information provided, and the following message will be displayed: " **User Added** "